Complete Business Setup

When To Use This#

Use this to finish the first-time setup checklist for a new Hello Sniff business.

Before You Start#

• Sign in as the business owner.
• Have the business profile, services, property areas, hours, logo, and staff invite details ready.
• Confirm staff email addresses before sending invites.
• Migration, billing, trial, and support details depend on the business's own policy, so they are not covered by the setup steps here.

Setup Overview#

The setup wizard walks you through the main parts of your business profile before the app becomes ready for day-to-day work.

Start from the current setup step shown in the app. Add business profile details, select or create services, add property areas such as rooms or fields, set operating hours, add branding, invite staff if ready, and review the final confirmation page.

If your team is not ready to invite staff yet, you can finish the required setup first and return to access management later from the Access page. See Manage Access and Invites.

Some setup steps can be skipped from the wizard. Skipping lets you keep moving, but it does not mean the business has finished that item. Review skipped items before going live.

Setup Guide After The Wizard#

After the first-time wizard is complete, the Setup guide appears inside the business app for remaining launch work. It shows progress, highlights the next incomplete item, links back to setup areas when an item has a setup page, and lets owners or managers mark some checklist items done.

If the Setup guide says it cannot load, refresh and try again before treating the checklist as complete. If marking an item done fails, follow the on-screen error message and retry later.

After Setup#

• Completed setup opens the main business dashboard.
• If setup was already completed, Hello Sniff opens the main business app instead of restarting the setup checklist.
• Profile, hours, customer onboarding, services, billing, website, access, and other settings can be reviewed later from Manage Business Settings.
• Logo and brand-color updates after setup are handled from Business profile settings. (The setup visual-style picker is currently paused.)

When Setup Does Not Save#

• Finishing setup requires at least one active room or field (property area); if the confirm step will not complete, open the Rooms and Fields setup area, add an active area, then finish.
• If a step save fails, correct the visible validation error and retry.
• If setup data appears blank, refresh and confirm the business context loaded.
• If staff cannot continue setup, confirm whether the business owner still needs to finish the owner-only setup flow.
• If the wizard is complete but launch work remains, open the Setup guide from the business app and use the visible next-step card.
• Migration help, trial terms, support timing, and billing behavior depend on the business's own policy, so they are not guaranteed here.