Update Branding

When To Use This#

Use this page when the business needs to replace its logo after first-time setup. Logo controls now live in Business profile settings.

Before You Start#

• Sign in as an owner or manager.
• Prepare a PNG, JPG, or SVG logo file under 2 MB.
• Confirm the logo is approved for business use before uploading it.
• Use Change Your Visual Style to understand the current limits for post-setup style changes.

Business Logo Settings#

Business profile settings include a Business logo section. Choose a replacement file, review the preview, and save the logo.

The same area may include a customer-portal logo visibility control. Treat the visible saved state as the source of truth before telling the business the portal header changed.

Logo upload is not the same as changing the business visual style. The older standalone branding and style settings pages are not current at this baseline.

After The Logo Is Saved#

After the logo is saved, Business profile settings show the updated logo state. Review the relevant app and customer-facing surfaces before announcing that the brand update is complete.

For first-time setup, use Add Logo and Branding.

When Logo Changes Do Not Save#

• If the file type is rejected, use PNG, JPG, or SVG.
• If the file is too large, use a file under 2 MB.
• If the save button is disabled, choose a logo file first.
• If saving fails, retry once and note the visible error.
• If the staff member cannot open Business profile settings, an owner or admin can review their access on the Access page. See Manage Access and Invites.
• If a customer-portal logo toggle does not show the expected saved state, confirm the visible setting before making another change.
• Do not promise every customer-facing surface updates unless the affected surfaces have been confirmed.