Hello Sniff Support

Business help center

Add Logo and Branding

Upload an optional logo and review how the selected style appears with the brand.

Business / Setup And Configuration

Last verified
2026-05-22
App area
hello sniff business app

When To Use This

Use this page when you are adding an optional business logo during first-time setup. The Branding step lets you review how the current visual style looks with the logo before setup continues.

Desktop screenshot showing setup overview and progress.

Before You Start

  • Choose the starting business style first when possible.
  • Prepare an approved PNG, JPG, or SVG logo file under 2 MB.
  • Confirm the logo is approved for business use before uploading it.

Branding Setup Page

The Logo setup page shows the selected visual style and an upload area for the business logo. If no style has been selected yet, the page shows that the style is still pending. You can choose a file from the upload area, use keyboard selection, or drag and drop the logo file.

Review the preview before continuing. If the business does not have an approved logo yet, continue without a logo and return to the Business profile settings later.

After A Logo Is Added

After a logo is uploaded, the setup wizard marks Branding complete and continues to the next setup area. Logo upload is optional, so a business can finish setup without a logo and add one later from Business profile settings.

For post-setup changes, use Update Branding.

When Logo Upload Does Not Work

  • If the file type is rejected, use PNG, JPG, or SVG.
  • If the file is too large, use a file under 2 MB.
  • If upload fails after using a supported file, retry once and note the visible error.
  • If the page still shows no selected style, return to the style step before using the logo preview to judge the full brand look.
  • Do not describe one file type as best unless the business has approved that guidance.
  • Do not promise every customer-facing surface updates until the affected pages have been confirmed.

More Page Views

Mobile screenshot showing mobile setup step.