Understand Plans and Pricing

When To Use This#

Use this to find where subscription and billing settings live without making pricing, trial, refund, or plan-package promises.

Before You Start#

• Use this article for navigation to billing settings; use the current business-approved pricing source for prices, limits, and plan terms.
• Sign in as an owner for billing actions; managers may have view-only access.
• Do not add prices, plan limits, refund rules, cancellation terms, or payment timing from memory.

Billing And Plan Page#

Open Settings and choose Billing and plan in the Account section. Review the current plan and subscription status shown there.

If owner billing actions are visible, use the available plan-selection or billing portal controls only after confirming the intended billing change through the business-approved process.

Older subscription links may open the current Billing and plan page.

Subscription Status And Actions#

• The billing page can show trial, active, past-due, canceled, expired, billing portal, and plan-selection states depending on the account.
• Owner-level access is required for billing portal and plan-selection actions.
• Managers can review billing settings when the page allows it but may not see billing action controls.

When Billing Details Do Not Load#

• If billing actions are missing, confirm the user is signed in with owner access.
• If subscription data cannot load, use the visible alert and retry before taking action.
• If checkout or billing portal launch fails, capture the visible error and escalate without inventing policy details.
• Do not promise refunds, credits, cancellation outcomes, renewal timing, trial terms, plan limits, or support response times from this article.